Privacy Policy

Crownstone Insurance Services (“Crownstone,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and related services.

1. Information We Collect

We may collect information from users in several ways, including:

Personal information voluntarily provided by you, such as your name, email address, phone number, mailing address, or other contact details
Information submitted through contact forms, quote requests, consultations, surveys, or service inquiries
Website usage data including IP address, browser type, operating system, device information, pages visited, referral sources, and interaction data

2. How We Use Information

The information we collect may be used to:

Respond to inquiries and provide customer support
Assist with insurance-related requests and service communications
Improve website functionality, performance, and user experience
Monitor website security and prevent unauthorized activity
Comply with applicable legal, regulatory, and compliance requirements

3. Information Sharing & Disclosure

Crownstone Insurance Services does not sell, rent, or trade personal information to third parties.

Information may be shared when necessary:

With licensed insurance professionals, insurance carriers, or service providers involved in responding to your request
To comply with legal obligations, court orders, regulatory requirements, or lawful governmental requests
With trusted third-party vendors operating under confidentiality and data protection agreements

4. Data Protection & Security

We maintain reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. While we take appropriate precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to enhance user experience, improve website performance, and analyze visitor activity. Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may impact certain website features or functionality.

6. Third-Party Websites

This website may contain links to external websites operated by third parties. Crownstone Insurance Services is not responsible for the content, security practices, privacy policies, or operations of third-party websites. Users are encouraged to review the privacy policies of any external sites they visit.

7. Your Privacy Rights

You may contact us to request access to, correction of, or updates to personal information you have provided. You may also request to opt out of non-essential communications where applicable.

8. Updates to This Privacy Policy

Crownstone Insurance Services reserves the right to update or revise this Privacy Policy periodically to reflect changes in business practices, legal requirements, technology, or regulatory obligations. Any updates will be posted on this page, and continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.